Less overwhelmed reception. More doctors where they're needed.
We apply AI in Spanish private clinics for smart scheduling, patient triage, consultation transcription and post-treatment follow-up. Confidentiality guaranteed and always with clinical validation.
A mid-size centre with 8-15 specialists dedicates 2-3 full secretaries just to schedule management. Operating cost scales poorly.
Each missed appointment is unrecoverable revenue. Manual reminders arrive late or don't happen.
The specialist spends 30-40% of the consultation entering data into records instead of looking at the patient. Quality and satisfaction suffer.
No capacity for systematic follow-up per patient after consultation. Value journey and loyalty opportunities are lost.
Not a list of technologies. Concrete processes where AI delivers measurable euros or hours from the first month.
Qualifies reason for consultation, assigns specialty and books directly. Escalation to reception when there's urgency, diagnostic doubt or complex case.
WhatsApp/SMS/automatic call with two-way confirmation. Instant slot reassignment if patient cancels.
With patient consent, the consultation transcribes and turns into structured clinical note ready for doctor review and signature.
Follow-up appointment reminders, satisfaction surveys, early detection of complications via patient responses.
Demand prediction per specialty, suggested optimal schedule blocks, low-utilisation alerts.
ICD-10 code suggestion, drug interaction review and report drafting from clinical note.
Triage, qualification and scheduling with immediate clinical escalation when applicable.
Info → 02Post-treatment, surveys, reminders and prioritised alerts.
Info → 03Occupancy per specialist, average times, satisfaction, quality KPIs.
Info → 04Health data protection (GDPR art. 9), access audit, encryption.
Info →Invented cases with metrics consistent with our real ranges, until a client authorises publishing their own.
Overloaded schedule, overwhelmed reception. Voicebot qualifies reason, assigns specialty and books. Escalation if urgency or diagnostic doubt.
Smart reminder system with WhatsApp confirmation. Instant reassignment to waiting list when someone cancels.
Treatment-segmented surveys, early dissatisfaction detection, automatic touch-up proposal when appropriate.
Our pilots incorporate from design the regulatory requirements that apply to the clinics sector in Spain:
Health data is special category under GDPR art. 9 and requires additional guarantees. For clinics we always deploy architecture where data stays in your infrastructure or in European cloud with Spain residency (Azure Spain, Google Cloud Madrid, OVH).
We sign NDA + processing agreement + risk analysis (DPIA) when appropriate. The processing register includes each AI component as defined system, with explicit legal basis.
Models processing health data are local or private cloud, never public API. Prompts pseudonymise before leaving perimeter when applicable.
No. And it shouldn't. AI in clinic is a copilot: it transcribes, suggests, alerts, streamlines. The clinical decision remains 100% human and signed by the specialist.
In triage, the voicebot assigns specialty and books but any symptom with urgency markers escalates immediately to human staff. No automated diagnosis or treatment.
In transcription and clinical notes, the specialist reviews and signs. AI only structures and suggests; it doesn't make decisions about tests, medication or interventions.
Yes. We integrate via API with the main systems in the sector: Doctoralia, Dental Pro, Docline, Ubikare, Sanavi, proprietary hospital platforms and HIS with HL7 FHIR integration. For systems without API we use RPA integration layer with human oversight.
Consultation transcription can export to clinical record in structured format or free text according to what your software allows.
A pilot (e.g., scheduling voicebot + reminders) goes into production between 4 and 6 weeks. Fixed price in €8-20k range. Monthly operating cost: €400-1,200 depending on volume.
Typical ROI: in clinics of 6-15 professionals, the reception savings + no-show reduction + schedule improvement covers pilot cost in 3-5 months. From then on, every euro is margin.
Free 30-min diagnosis. We come out with 3-5 use cases prioritised by ROI for your specific clinic.